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“We now use [Hosted IVR] as our primary means of contact because it allows us to handle more accounts in a smaller amount of time. One of the biggest reasons why we chose CTimpact is because of the amount of money that it saves us. We didn’t have to spend money up-front on hardware.”  John Cox, Owner/President, Triton RMS

Hosted Broadcast Messaging

Hosted Broadcast Messaging
Product Sheet

CT Impact
Hosted Broadcast Messaging

CT Impact Hosted Broadcast Messaging can make any number of outbound calls and boost your collections. Upload accounts to a secure website via an easy, automated process, and let IAT make the phone calls and deliver the messages for you. Interactive messages can be set up to include options for debtors to transfer-to-agent, pay-by-phone or receive a message and call back at their convenience. Pay-as-you-go. Compare our pricing with other hosted broadcast messaging products.

Use CT Impact Hosted Broadcast Messaging For:
  • Delinquency Prevention and Collections
  • Political Issues
  • Customer Relationship Management
  • Notifications and Alerts

Who needs CT Impact Hosted Broadcast Messaging?
  • Large organizations with or without Broadcast Messaging technology. Cover irregular spikes in the number of accounts worked without upgrading your current system. Use broadcast messaging capability in addition to your predictive dialer and watch your productivity soar.
  • Organizations with old or small balance accounts. Cost-effectively dial your lists, find wrong numbers, leave a message to call your office or even work small or aging  accounts without human intervention.

Features Include:
  • Automated telephone contacts
  • Messages customized for each customer
  • Transfer-to-agent option
  • Speaks names: State-of-the-art text-to-speech technology
  • Variable communication schedules
  • Human voice dialogue messages
  • Option to record dialogues in Spanish
  • Selectable time zone and telephone network parameters
  • Reports distributed via email
 

IAT ANNOUNCEMENTS

IAT is pleased to announce that National Credit Solutions (NCS), a full-service contingency collection agency, has chosen CT Center as their first predictive dialing solution. IAT provides predictive dialing and interactive contacting solutions for collection organizations of all sizes. A small but growing agency in Oklahoma City, Oklahoma, Nationa ... Learn More