IAT Phone Number -
Toll Free: 800.574.8801
info@iat-cti.com
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Hosted Broadcast Messaging
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Product Sheet
Boost Collections with
CT Impact Hosted Broadcast Messaging
CT Impact Hosted Broadcast Messaging can facilitate thousands of outbound telephone communications per day on a pay-as-you-go basis. Interactive messages can be set up to include options for debtors to transfer-to-agent, pay-by-phone or receive a message and call back at their convenience. Hosted Broadcast Messaging is ideal for smaller agencies without a dialer, for larger agencies with account overflow and for disaster relief backup.
Three easy ways to get more information:
1. Complete the form on the left
2. Call 800.574.8801
3. Send an email to info@iat-cti.com
New Feature Highlight:
IC Agent – Reduce Debtor Hold Time: IC Agent reduces debtor hold time during transfers to agents by eliminating the need for a “whisper transfer.” Instead, IC Agent sends the agent a screen pop of key information. The agent accepts the call and the debtor is transferred to the agent. The screen pop interacts with the agent’s collection software to retrieve the proper account.
Additional Feature Highlights:
• Automated telephone contacts
• Messages customized for each customer
• Transfer-to-agent option
• Speaks names: State-of-the-art text-to-speech technology
• Variable communication schedules
• Human voice dialogue messages
• Option to record dialogues in Spanish
• Selectable time zone and telephone network parameters
• Reports distributed via email
Contact IAT today for more information on how using CT Impact Hosted Broadcast Messaging can benefit your agency.