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“January was a great month—our best month in 5 years. Our revenue was up 30 percent over what we had been running. I think a lot of that has to do with the dialer.” Steve Hall, Executive VP, Venture Financial Services, Inc.

In the News

IAT's latest developments and company highlights are featured in the articles below. Magazine articles, press releases and product announcements are published in various local and national publications.

Collections Department uses IAT dialing technology creatively

Salt Lake City, Utah, June 29, 2009—QC Holdings Companies, Inc., has named using IAT’s CT Center as a key factor in their dramatic collections revenue increases for 2009. 
  

IAT and Sentinel partner to provide complete hosted solution

IAT—Salt Lake City, UT, June 1, 2009—and Sentinel Development Solutions—Dallas, TX—announced today a partnership to supply a complete hosted solution for small agencies who can’t afford to buy collection software and dialing technology outright. 
   

Collection revenue increases attributed to IAT dialing technology

Salt Lake City, Utah, May 19, 2009—IAT announces that Account Control Bureau, Inc. (ACB), has seen dramatic revenue increases in 2008 and thus far in 2009 by using IAT’s CT Center Predictive Dialer and IVR Messaging.

New IAT feature dramatically decreases transfer time on hosted broadcast messages

Salt Lake City, Utah, April 9, 2009—IAT will release IC Agent, a new hosted broadcast messaging feature designed to dramatically decrease debtor transfer time, at IAT’s User Conference in New Orleans, LA, April 14 – 17th.

IAT announces successful use of Payment Vision®

Salt Lake City, UT, April 8, 2009—IAT, a leading provider of communications solutions for the collection industry and related markets, announced today that integration with Payment Vision®, the popular payment gateway powered by Autoscribe Corp, is complete and is being used by clients to successfully automate payments. Interactive collection messages can include self-service payment options with real-time authorization by Payment Vision.

New feature added to IAT hosted predictive dialing

Salt Lake City, Utah, April 2, 2009—IAT released a new training feature, Monitoring, Coaching and Conferencing, for its hosted predictive dialing service April 1, 2009.

Keynote speaker will teach attendees how to motivate collectors

Salt Lake City, Utah, March 18, 2009—IAT User Conference attendees will learn how to motivate collectors (and themselves) from keynote speaker and industry veteran, Lacey Cherrington, Vice President of Checknet, Inc., April 14th – 17th  in New Orleans, LA.

Analytics expert to speak at IAT Annual User Conference

Salt Lake City, Utah, March 11, 2009—On April 14th, during the IAT User Conference in New Orleans, R. Fred Houston, President and CEO of Columbia Ultimate, will explain how to use analytics to help a collection business succeed.

IAT celebrates 23 years of dialing technology success

Salt Lake City, UT, March 4, 2009—IAT celebrates 23 years of success in the dialing technology industry on March 6, 2009. They attribute this unusual longevity and success in the industry to a focus on customer service and a drive to provide the very best in collection-specific products and services.

IAT to Release CT Center 7.0 at Annual User Conference

Salt Lake City, Utah, February 25, 2009—IAT announces it will release version 7.0 of CT Center, its site-premised product, at the IAT Annual User Conference in April.

ACA Legal Counsel will address legal issues at IAT Annual

Salt Lake City, Utah, February 11, 2009—IAT recently announced that Valerie Hayes, ACA International Corporate Counsel, will discuss the industry’s most pressing legal issues at the 2009 IAT User Conference this April.

IAT Announces New National Sales Manager

Salt Lake City, Utah, January 19, 2009—IAT, a leading provider of communications solutions for the collection industry and related markets, announced today that Ray Fowler recently joined IAT as their National Sales Manager. He brings with him 12 years of technology sales experience and has held multiple management positions. He looks forward to learning about each customer and prospective customer’s unique situation and figuring out how to help them meet their specific needs, maximize their dialing technology and increase their profitability.

How Collection Attorneys Can Affordably Use Predictive Dialing

Salt Lake City, UT—IAT invites you to join other collection law firms across the U.S. for a FREE Webinar, “How Collection Attorneys Can Affordably Use Predictive Dialing to Increase Right Party Contacts & Collection Revenue,” Thursday, December 11th at 9:00 a.m. MST. Register here.

IAT to present Free webinar on the benefits of using hosted dialing technology.

Salt Lake City, UT, November 3, 2008—IAT will present a Free webinar, “Hosted Dialing Technology: More Right-Party Contacts = More Money Collected,” on Wed., Nov. 5, 2008, 9:00 a.m. MST. This one-hour webinar will be geared toward anyone wanting to know more about hosted predictive dialing and broadcast messaging, and how these services can help them in the collection process. Register for the webinar here.

IAT and Cubs Consulting, Inc., Announce Partnership Agreement

Salt Lake City, UT, October 1, 2008—IAT, a leading provider of communication technology for the collection industry and related markets, announced today that they have partnered with Cubs Consulting, Inc. (CCI), to provide a real-time integration between The Collector System® from Columbia Ultimate and CT Center®, IAT’s total predictive dialing and interactive contacting solution for collection organizations of all sizes. Users of IAT hosted services are also benefiting from the Cubs Consulting integration between The Collector System and CT Impact®.

Company sees big results with Broadcast Messaging

Salt Lake City, UT, September 10, 2008—Mountain Partners, LLC, an Illinois-based company experienced in short-term loan collections, is now becoming expert in IAT’s CT Center Broadcast Messaging (IC). They recently added this functionality to their already-installed, site-premised CT Center Predictive Dialer (PD). They now enjoy the benefits of a blended environment, using both PD and IC together for increased productivity.

Fast-growing family business invests in CT Center

Salt Lake City, UT, August 13, 2008—Mid-America ACB, a fast-growing medical collections agency in Joplin, Missouri, has chosen to add IAT’s site-premised predictive dialer, CT Center, to its game plan to help make their agents more productive and maintain their competitive edge.

Well-established check cashing organization chooses IAT

Salt Lake City, UT, August 4, 2008—PLS Financial Services is trying a new recipe for success in collections this summer by adding IAT’s site-premised dialer CT Center to the mix. With more than 300 service centers across the United States and more than 3,000 employees, PLS Financial is one of the oldest and largest check cashing establishments in the industry. Still, the Chicago-based company hasn’t opted to use dialing technology to expand their business and stay competitive. Until now.

IAT provides customers with new tool to motivate agents, increase productivity

Salt Lake City, UT, July 15, 2008—Lazy agents can hide no longer. After customers clamored for a real-time tool to motivate agents and impress clients, IAT created and just launched Display Center. It takes agent work-flow information generated from CT Center, IAT’s site-premised dialing solution, and shows it on wall-mounted monitors where everyone can see it.

School Board Candidate Receives Unexpected “Donation”

Salt Lake City, UT, July 9, 2008--When IAT Marketing Manager, Marti Lythgoe, was asked to hand out fliers for Jordan East District School Board candidate, Raelynn Swenson, she had a better idea: call every household in the newly-created district and deliver a personally recorded message. As a public service, IAT allowed Swenson to record a one-minute message stating why
she was qualified for the position. The night before the June 24th election, IAT used their CT Impact Hosted Broadcast Messaging equipment to successfully deliver the message and a reminder-to-vote to more than 3,200 households.

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IAT ANNOUNCEMENTS

Salt Lake City, Utah, May 19, 2009—IAT announces that Account Control Bureau, Inc. (ACB), has seen dramatic revenue increases in 2008 and thus far in 2009 by using IAT’s CT Center Predictive Dialer and IVR Messaging. Read full story Learn More