Contact Us Today For More Information:
IAT Phone Number -
Toll Free: 800.574.8801
info@iat-cti.com

request info

REQUEST FOR INFORMATION

Name:
Company:
Phone #:
Email:
Comments:
State:
 
“IC (Outbound IVR) helps us stay competitive and keeps our operations cost-effective. It has allowed us to double the calls we are making a month without increasing our staff. It frees up our staff to work the bigger balance accounts by effectively taking care of the smaller balance accounts.” Gregory Powers, President/Owner, Independent Recovery Resources

IC Outbound IVR

Interactive Communications Product Sheet





CT Center
Outbound: IVR Broadcast Messaging


Send thousands of outbound messages
Based on user-defined parameters and during all legal calling hours, Outbound can send thousands of professionally recorded, simple or interactive voice messages. With right-party identification, Outbound can work the account without agent intervention.

You can also use Outbound to send payment reminders, utility pre-disconnect notices or customer service announcements. Outbound technology does the work of multiple agents with a fraction of the time and cost.

Flood your agents with inbound calls
Outbound generates hundreds of qualified callbacks and can easily handles a large volume of accounts. During office hours, a transfer option allows contacts to speak to an available agent immediately, or leaves a number for them to call back at their convenience.

Outbound Features:
• Speaks full names with state-of-the-art text-to-speech technology
• Collects payments by check or credit card without speaking to a live agent
• Delivers automated messages in professionally recorded male or female voice
• Speaks the message in English or Spanish.
• Distributes reports to clients or within your organization automatically via email

Free Trial!
Try our automated messaging service before you buy with CT Impact Hosted Broadcast Messaging. Easily upload accounts to a secure website and have IAT do the calling for you.

 

IAT ANNOUNCEMENTS

After nearly two years using IAT’s CT Center, Cisco, Inc., a commercial collection agency in Houston, TX, is still experiencing an increase in clients and payments. Tom Kurowski, Cisco Collections Manager, credits IAT’s support and technology with the on-going ROI. “Business has definitely improved with CT Center,” Kuro ... Learn More