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“IAT has been an integral part of our success. CT Center has given us the ability to become more productive in managing our agents, and predictive dialer training has been cut down to only a few minutes. The new reporting feature allows us to evaluate our accounts and take immediate action to maximize productivity.” Anthony Lopreto, Director of IT, Oxford Management Services

Training

Keeping Your Staff Up-to-speed
In a fast-paced, ever-changing industry, make sure your staff is not only well-trained in the basic technology uses, but help them to stay ahead of the rest of the industry. IAT provides a variety of training opportunities to fit every employee’s needs.

Flexible Training Programs For All Skill Levels
No matter the employee’s skill level, IAT has a training opportunity increase their knowledge and productivity. Training ranges from Webinars and Online Academy, which can be viewed from your own office to quarterly Regional Training and the Annual User Conference. Find the training that best suits your company and register for it today!



Webinars
Learn tips and tricks on how to help you improve use of your predictive dialer system in this series of public seminars.

Online Academy
Train administrators, managers and agents to maximize their CT Center use in this virtual seminar.

Regional Training
Join other IAT customers for a full day of training, which will benefit all customers, regardless on experience level.

On-site Training
Invite an IAT team member to your campus and tailor training to meet your company needs.

On-campus Training
Come to the IAT office and recieve one-on-one training.

User Conference
Join other customers for the IAT Annual User Conference and learn from the experts and peers how to increase your predictive dialing productivity and ROI.

 

IAT ANNOUNCEMENTS

PLS Financial Services is trying a new recipe for success in collections this summer by adding IAT’s site-premised dialer CT Center to the mix. With more than 300 service centers across the United States and more than 3,000 employees, PLS Financial is one of the oldest and largest check cashing establishments in the industry. Still, the Chica ... Learn More