What's New?

We hope you’ve noticed the new design and feel of our website. The redesign consists of improved layout and navigation for easier and more intuitive browsing for visitors. Other new features include registration options for newsletters and webinars. Much of the content has been updated. We'd love to have your feedback. Send an email to the marketing department and share your thoughts about and experience with the new site.

IAT's Annual User Conference will be held September 16–19, 2007, at the Crowne Plaza Riverwalk Hotel, in historic San Antonio, Texas. This year's event, the "Big Ideas Round-Up," will give attendees opportunities to network, share ideas, receive special training on IAT systems, hear the latest in developments and, of course, have some fun. Guest speakers at the Conference will include Kurt Williams, Senior Consultant from AmeriBen/IEC Group; Dwain James, Executive Director ACA of Texas; and Manny Newburger, one of the leading FDCPA attorneys in the country. For more information about the conference, please visit the User Conference page.

IAT is proud to announce the release of our newest CT Center application, CTR Lite Call Recording. CTR Lite includes key recording features and supports up to 48 concurrent users. It is upgradeable to support additional users and features. Managers and agents can easily record calls for quality control, training purposes, productivity analysis, feedback, statistics, legal security and more. For a full description of features and benefits of call recording, please view the CTR Lite Call Recording page or download the CTR Lite features in PDF format.