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Online Academy in Full Swing
Last month, IAT introduced Online Academy—a new, monthly, web-based training program. CT Center users can now interact with one of IAT’s system specialists via web streaming in the comfort of their own offices. Participants will simultaneously hear and see presentations designed to optimize the collections workflow for all types of users- administrators, managers, team leaders and agents.
Each Online Academy session costs only $125.00, and allows for as many users to participate as you can seat in the room. Participants may gather around a single computer monitor or gather in a conference room with a projected screen.
The sessions are concluded with an interactive question and answer period, ensuring that participants get the most from the trainer. Online Academy is a great way to train new or experienced agents and managers with new tools and ideas for improving workflow and productivity.
Online Academy Schedule:
- Tuesday, April 10th- Agent Access Training
- Wednesday, April 11th-Manager Center Training
- Thursday, April 12th- Control Center Training
- Tuesday, May 8th- Agent Access Training
- Wednesday, May 9th- Manager Center Training
- Thursday, May 10th- Control Center Training
For more information on Online Academy, please visit the Training page on our website.
To register for Online Academy courses, please contact
Alan Bullock, Training Manager
at 801-265-8800 ext. 235 or alan@iat-cti.com.
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