
Support Department
Learn how our support changes will dramatically increase your experience when you call in.
New Customer Spotlight
A new CT Center client shares their reasons for choosing IAT.
New IAT Employees
Meet three new IAT employees.
IAT Celebrates Birthday
In March, IAT celebrated its 22nd birthday.
User Conference 2009
IAT User Conference Updates.
Girl Scout Cookie Mania
IAT employee helps with girl scout cookie drive.
New IAT Employees
This past quarter, IAT added two new faces to our support department and an administrative assistant. Take a moment to learn about them:
Elise Ricks, Customer Service Operator, began working at IAT in March, eager to put her previous receptionist experience to work. She loves sewing, movies – especially those starring Lauren Bacall – and playing with her nieces and nephews.
Irfan Quraishi, Customer Support Specialist, accumulated eight years in the Telecomm industry and four years of IT experience before joining IAT in March. Out of the office, he likes to cook and spend time with his family, playing video games, spies, or basketball with the older kids and helping with his newborn baby.
Michalle Boyce, Administrative Assistant, joined IAT in January with years of experience in customer service. She is a mother of two, wife of a pilot and a full-time student. Michalle loves cooking and horses.
Our support department's changed more than just faces! Learn about our new support methods which will increase the communication between you and our tech specialists and resolve problems faster. To contact the Customer Service and Support department, call 800.646.5227 and speak to our Customer Service Operator.
![]() |
![]() |
![]() |
![]() |
![]() |